Hey Neighbour

Terms and Conditions

Welcome to Hey Neighbour Festival. Please read these terms carefully as they govern your use of our services.

Effective Date: 12 December 2024

Event Details

Event Name

Hey Neighbour Festival

Date

29 - 31 August 2025

Venue

Legends Adventure Farm, R515 Rhino Park, Pretoria, 1001

Refund Policy

100%

120+ days before event

Less cancellation fee

75%

91-119 days before event

Less cancellation fee

50%

59-90 days before event

Less cancellation fee

0%

60 days or less

No refunds issued

Website Use

Use the website for its intended purposes, including:

  • Accessing event information
  • Purchasing tickets
  • Registering for updates

Prohibited Activities

  • Unlawful use of the website
  • Unauthorized content reproduction
  • Disrupting website functionality

Event Rules

Entry Requirements

  • Valid ticket required
  • Age verification for certain areas
  • Security check compliance

Expected Conduct

  • Respect for all attendees
  • Compliance with staff instructions
  • Following venue guidelines

Liability

Hey Neighbour Festival is not responsible for:

  • Personal injury or property damage
  • Event changes or cancellations
  • Third-party actions or negligence

Need Help?

Email Us

tickets@heyneigbour.co.za

For refunds and general inquiries

Support Hours

10:00 - 16:00

Response time: 1-2 hours

For urgent matters, please contact us at:

Email: tickets@heyneighbour.co.za

Phone: +27 60 808 5252

Updates to Terms

We reserve the right to update or amend these Terms and Conditions at any time. Updates will be posted on the website, and continued use of the site constitutes acceptance of the new terms.

Thank you for choosing to experience Hey Neighbour Festival. We look forward to hosting you!

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